480-696-1111. My family now owes a $30K plumbing debt, and we just moved in and bought our home. I was luckier than most, as they only got me for $77.00. Their plumber said that it was better to not use a cutter/blade on the end of the snake because "if you cut the roots out of the line, they will grow back even faster, just like cutting hair." I'm appalled by this companies business practices. Technician claimed there was an obstruction and … Do not trust. A little more than another competitor. The price level of this organization is high according to consumer reviews. If your drain is severely clogged, you need professional assistance. Their tech, Johnny Zarate, informed us there was a blockage and he couldn't get through the pipes to remove the blockage in the line. J. lazootin Sign in to contact user. I finally fixed the problem by spending $2000.00 to relay the shower floor. Contact Rooter Hero Plumbing Customer Service. Rooter Hero Plumbing. Plumbing works fine; however, they unsafely left plastic on floor (did not secure it), My wife fell over the plastic. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. 0:12. What is your customer experience with Rooter Hero Plumbing? A quick Google search revealed that the part could be obtained for less than $100 from Amazon, Home Depot, or many other places. Review #1474942 is a subjective opinion of poster. Manuel to the rescue !! Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. There is not enough information available to create the chart. He called for backup and the needed equipment and had everything fixed within 2 hours! They snaked the drain (77.00 special) and told us it was blocked and they needed to run a camera through it, for an additional fee of 275.00 dollars we agreed and they came in and said that tree roots had grown through the pipe. Jan 20, 2012 CHARGED ME TWICE. We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct We are not alone as exemplified by the other complaints about Rooter Hero. We had someone from another company come out a replace the part for $100. 12-2018. Review #1718176 is a subjective opinion of poster. This company is a must use! After doing little research they proposed SMOKE DETECTION for $3250.00 to see what may be leaking near the shower. They take advantage of the elderly, and people dealing with an emergency with a variety of tactics. They made an attempt to unclog the toilet except it took removing it to complete the job. Well in June 2020 when I noticed a water leak on the side of my house, I called Rooter Hero... chargers to much money but do not clean crawlspace... You pay for what you get. I would absolutely recommend them and will be using them for any future plumbing needs! Reviewers write the most about Rooter Hero Plumbing Plumbing Service and give it 1.5 stars out of 5. Ask for nick. Blog article, Over charge for shower cartridge installation. Rooter Hero Plumbing Customer Review - Duration: 0:12. They sell you a "bill of goods" and then leave you high and dry. We will definitely call Rooter Hero if we ever have plumbing issues again! We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Review #2173518 is a subjective opinion of poster. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. They told me the job would be done in 3 days and it took 7 days due to disorganization and lack of planning. When you call Rooter Hero you'll hear a recording telling you that their service people will be neat and your satisfaction is very important to them. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. He was able to give us a flat rate that was fair to get the job done. Add review, get directions, working hours, contacts. Id rarher pay more for the piece of mind especially when it comes to my plumbing. Write a review about Rooter Hero Plumbing. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. Over priced for the work involved. Gougers, they took advantage. I myself with no license wouldnt even touch the job for less than 3000 especially if having to fix the drain and make the correct tie ins to the walls for a liner. We are processing your message. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! Review #1475709 is a subjective opinion of poster. Rights Reserved, You Are About to Contact PissedConsumer.com. The response was that he signed a contract and they felt there was no problem with how the job was handled. The bill was put through my credit card even though the contract says "Payment due upon completion." Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. Company has competitive rates. For more information about PissedConsumer check out our Read reviews, complaints, & more about this plumbing business. Rude Management. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. I was also very appreciative that they wore masks while they were in my home. The technicians who helped out with this job were very professional, courteous, & helpful. The owner does not care about his employees. See BBB rating for this plumber in Phoenix, AZ. Review #1560236 is a subjective opinion of poster. We called Rooter Hero and they were the worst. Find another company who will do the job right and won't try to up-sell you, and who will get someone in authority to call when you ask. Phone 480-351-0043. We didn't have the money so we did it ourselves. Click on customers' name to read the reviews right on google.com. Do you have something to say about Rooter Hero Plumbing? They taught me a good lesson. They were thorough in answering my questions. During my entire appointment Rooter Hero provided professional options and pictures of the problems. Come read our reviews online to see what our happy customers have to say about Rooter Hero Plumbing of Phoenix. 399 reviews on. Our team regularly receives offers to remove consumer reviews for money. They were fairly priced, gave sound advice that was empathetic to my financial expectations, and performed superior work. Review #1294159 is a subjective opinion of poster. Check our FAQ. Rooter Hero makes life easier. Gougers, they took advantage. I am satisfied with the service they provided. This borders on obscene and atrocious business practices. They charged him nearly $9000 dollars to descale and coat about 20' of a 2" line!!! We recommend getting 3 quotes for any construction project. K. N. Sign in to contact user • Jan 05, 2020. I will be posting reviews absolutely anywhere possible in hopes of making sure such a thing doesn't happen to anyone else! Over priced for the work involved. Here's how it really is: Rooter Hero replaced a broken main drain at my house. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Looking to find Rooter Hero Plumbing of Phoenix reviews online? Review #1403939 is a subjective opinion of poster. They have handled a problem for us that has vexed for years. Same day service and extremely professional, courteous, and knowledgeable. Total charge was $18k - they offered a $5k refund. Rooter Hero Plumbing Reviews (47) Add a review. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. Review #1827672 is a subjective opinion of poster. (shame on them). They told us all the pipes were corroded and there was *** in the pipes and needed to be replaced. ", "somone else with more details". Working for rooter hero is the worst company I've ever worked for. This company failed on all 3 counts. I am 81 yrs. Apr 1, 2012 The technicians were extremely professional; no messes left! Still not settled. Thank you very much! BBB accredited Plumber since 10/23/2019. Sign in to contact user • Jan 07, 2020. Rooter Hero has 1000s of happy customer reviews online. Consumer reviews about ROOTER HERO: Richard CC. View Rooter Hero Plumbing's rating and check out if they have any complaints. Crickets. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 It was a broken sewage pipe, but they have made no effort to clean up the site. Israel was awesome and quickly assessed what was needed to fix our issue. Look around they give plumbers a bad name. Reply. What happened? Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. I called rooter hero to diagnose a leak problem in the master bathroom shower area. If I could give Rooter Hero minus 10 stars I would! Why over charge seniors? What if I spent $3250.00 to find nothing! I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. Call us Now. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Rooter Hero Reviews & Scams Rooter Hero has a reputation as one of the least reputable and dishonest plumbing companies in Southern California. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Review #1706122 is a subjective opinion of poster. Poor job clearing a 4-inch underground main sewer line in January 2019. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. Rooter Hero Plumbing. Compare Rooter Hero Plumbing and Empire Plumbing pros and cons using consumer ratings with latest reviews. Review #1474933 is a subjective opinion of poster. Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. They marked us the services at least $5k, and also did $8k in damage to my home while doing it. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. Review #1496491 is a subjective opinion of poster. Rooter Hero Plumbing Reviews (47) Add a review. Pros " Rooter Hero is growing which gives people like me opportunities to advance " (in 7 reviews) " There is six of us on the team and it feels like a family away from home " (in 2 reviews) Schedule Online. Nick spent ample time explaining my water heater and answering many questions. Tony isn’t your average Joe plumber his knowledge, experience and drive makes him one of a kind technician. Someone came out and quoted us $1019 to replace it. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 Look around they give plumbers a bad name. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. Share Report. Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. He included a six-year warranty and great service plan for my water heater. Review #1551528 is a subjective opinion of poster. Today, Rooter Hero provided prompt customer service and response time. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Same day service and extremely professional, courteous, and comments on Facebook and Yelp.com be them. N'T have the money so we did it ourselves drain issues for $.! 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